Making a Purchase: It's Easy! Just browse our web site and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Credit Cards numbers are encrypted.
We encourage online ordering, but you can call our Toll Free Order Desk Monday-Friday 8 AM-5 PM Eastern Time, 1-800-664-0534.
Standard ground shipping will be UPS. This applies only to USA domestic shipping. We can ship to individuals outside the USA but will be by u.s. mail. Orgnizations, agencies and institutions from outside the USA may place orders and pay by wire transfer, but must do so by phone. International shipping typically costs much more. Any costs to clear customs are also not included and will be the responsibility of the purchaser.
Delivery: Orders are usually shipped within 5-10 business days from the day you place your order, unless the item is custom made or out of stock. Please allow time for transit. Ground delivery is generally 2-7 business days from the DATE OF SHIPMENT.
Back Orders While we try to stock most of what we sell, occasionally there will be an item out of stock or on back order. If your item is back ordered, we will notify you by email or phone provided an e-mail or phone number is included with the order.
Tax Charges Customers outside Indiana or Federal Agencies are not charged Sales Tax. Indiana residents are charged the Indiana State Sales Tax rate. This is added automatically to your bill.
Credit Card Security is processed through a secure gateway. We do not store credit card account numbers at our website.
Satisfaction Guaranteed: If you're not happy, we're not happy. All of our products come with a 30 day guarantee. Call us for an RMA. If the product is returned unused in the original packaging, we will refund your purchase price. Shipping is not refunded. Your refund will be issued after we receive the merchandise and verify it's suitability for sale as new.
Refund Policy: Your refund will be issued after we receive the merchandise and verify it's suitability for sale as new. Refunds will be issued as a credit to the same credit card the original purchase was made on. Institutional customers paying by check can receive a credit to their account or a refund by check.
For security reasons we will reject any package without an RMA # and a proper return address. Please call toll free 1-800-664-0534, 1-574-293-0534 local or email acousticomsales@aol.com for a Return Material Authorization number. Our receiving department cannot receive items without a RMA number.
Reaching Us If you need to reach us, please email us at acousticomsales@aol.com, alternatively, you can call us at 1-574-293-0534, fax 1-574-294-7250 or write to us at Acousticom Corp. 28180 clay street, elkhart, In. 46517. Our toll free order line is 1-800-664-0534
Privacy Policy WE DO NOT sell or otherwise disclose our customer list or information about our customers or their purchases to anyone.
Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. It is not examined by us in any way, or used for any marketing purposes.
Remittance Terms Visa, MasterCard, Amex, Discover and Impact Cards are accepted from domestic and military customers. Purchase Orders are accepted from Domestic Government Agencies and approved open term Companies, & receive 2% 10, 1% 20 Net 30 terms. Wire transfers are accepted from customers outside the USA prior to shipment.
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